# Small to mid-sized company in the Electronics & Smart Home Technology space

Our client is an early-stage, venture-backed company in the AI-enabled enterprise tooling space. They provide a secure platform that lets customer support teams quickly build, deploy, and share internal tools—without waiting on engineering backlogs. The product is built for IT approval from day one, with SSO, granular permissions, and integrations to popular CRMs and data warehouses. Think faster internal tooling and automation for support orgs, delivered with enterprise-grade security.

They’re expanding top-of-funnel and looking for experienced fractional SDRs who can run targeted outbound to support leaders at mid-market and enterprise companies. You’ll help open doors with Heads/VPs of Support and Support Operations leaders who are feeling the pain of slow internal tooling and manual workflows.

This is a commission-only, fractional SDR role that pays $500 per qualified meeting.

## What you’ll do

- Own outbound prospecting into the target ICP (Support/CX leadership and Support Ops)
- Build and refine targeted lead lists; craft personalized messaging across phone, email, and LinkedIn
- Run thoughtful discovery to confirm pain (engineering backlog, tooling gaps, workflow automation needs)
- Handle common objections (security, budget, “we use standard tools,” “we’ll build it ourselves”)
- Set qualified meetings with the right titles and clear evaluation intent; coordinate clean handoffs to AEs
- Track activity and results in CRM; iterate messaging based on feedback and outcomes

## What you’ll need to succeed

- 3+ years of SDR/BDR experience in B2B tech, ideally enterprise or mid-market
- Proven track record booking meetings via cold calls, cold email, and social prospecting
- Familiarity selling software that touches operations, security/compliance, or IT stakeholders
- Ability to speak credibly about AI-era tooling, automation, and internal workflows (no deep technical skills required)
- Strong qualification, objection handling, and discovery skills
- Self-starter mindset suitable for a fractional/contract setup; excellent written communication

## Nice to have

- Experience selling into customer support or customer experience organizations
- Familiarity with internal tooling, workflow automation, or data integration concepts
- Exposure to environments that require SSO, role-based access, or strict data governance

## Compensation

- Commission-only: $500 per qualified meeting
- Fractional/contract role with flexible hours; remote

## What counts as a qualified meeting

- Prospect: Head/Director/VP of Support, Support Operations, Customer Experience, or Technical Support (or equivalent leader)
- Company: Typically 100–2,000+ employees in North America or similar time zones
- Pain/Intent: Active interest in improving internal tools/workflows for support; evidence of engineering backlog or manual workarounds; openness to evaluating solutions this quarter
- Logistics: Confirmed, scheduled call with the decision-maker (or strong influencer) who understands the agenda and problem area

## Why this is a great opportunity

- Sell a timely solution addressing a widespread pain: slow internal tooling and manual workflows in support orgs
- Compelling narrative that resonates with support and ops leaders
- Flexible, remote, fractional role designed for top-performing outbound reps who love the craft of prospecting

## How to apply

- Submit your resume and a brief note with recent outbound metrics (meetings booked/month, average ACV you prospected into, key personas targeted), plus 1–2 sample cold emails you’ve written. Include availability and desired start date.

## You’ll receive access to:

- An deep pool of highly targeted, mobile enriched leads
- Best-of-breed power dialer technology, which leverages smart algorithms to optimize the number of conversations you can have each hour
- Easy to use, personal CRM for tracking the accounts you work
- AI-assisted email tools

## You should check out this role if:

- You’re excited to work as a freelance SDR, and have the autonomy to work flexible hours
- You’re based in the US and desire to work remotely
- You have a laptop or desktop computer and stable internet connection

## About Glencoco

Glencoco is a next generation concept, here today. Think of it as an Uber for B2B sales development work. Whether you are actively seeking a new kind of sales work, live coaching, or an opportunity to improve your skills by actually dialing, Glencoco is your ultimate resource for everything sales-related.